These Terms of Use describe the terms and conditions (the “Terms”) of The wedguide LLC (“WG”, “We”, “Us” or “Our”), and apply to www.wedguid.co web pages, mobile applications, social media platforms and all related web pages owned and operated by WG or Our affiliates(the “Platform”). These Terms also apply to all online and offline services (collectively, the “Services”) provided by Us.
1. Effective date
The Terms are effective as of (“Effective Date”)
2. Your Assent to the Conditions
You acknowledge that you have read, understand, and agree to be bound by these Terms and Our Privacy Policy, which are incorporated herein by reference, by using or accessing the Platform and Services. Please don't use or use the Platform or Services if you don't agree with these Terms and Privacy Policy. Additional terms and conditions may apply to certain features or software that you use, buy, or download through the Platform; these will be made clear to you at the time of use, buy, or download. When WG organises contests or other promotions (each a "Promotion" and all together "Promotions") and makes them accessible through the Platform, those Promotions may be governed by rules different from these Terms. In the event of discrepancy between the rules of a Promotion and the Terms, the rules of the Promotion shall supersede the Terms. Furthermore, part of the Platform and Services may also be subject to additional terms and conditions of use from third parties’ websites such as Apple Store or Google Play Store.
We reserve the right, in Our sole discretion to change, modify, add, or remove portions of these Terms at any time, and by using or accessing thePlatform and Services, you agree to be bound by such modifications. It is your responsibility to check periodically the Terms because any changes will be binding on you.
3. The Participants in the Services and the Services
For the wedding sector as well as other types of events, WG provides a set of tools and a virtual marketplace. Only business entities and people who are at least 18 years old and may enter into legally binding contracts under relevant law are eligible to use our services. Participants include people like potential brides and grooms, newlyweds, wedding guests, wedding planners, and event hosts (collectively, "Users"), as well as businesses and other third parties that provide goods and services for weddings or other types of events (collectively, "Vendors"). All of the aforementioned parties, including Users and Vendors, are referred to as "Participants" individually and as a group as well.
4. Users
While WG has taken reasonable steps to confirm the identity of the Vendors on the Platform when they sign up for membership in Our Services, you, as a User, acknowledge that We cannot and will not guarantee each Vendor's identity, capabilities, service offerings, and that those Vendors have all the permits, licenses, and such documents which comply with all applicable law. To find the vendors you require, use the WG Platform and your best judgement. Then, perform your own research to make sure the vendors you select to work with are suitable for you.
Additionally, even while our technologies will enable you to conduct business with the vendors of your choice and record those transactions, WG disclaims all responsibility in the event that a vendor fails to fulfil their responsibilities to you. The User is responsible for ensuring that the relevant receipts are obtained from the Vendors and that payments are made to the proper accounts or directly in accordance with the Vendors' instructions.
While certain Vendors will also be categorized as “Featured” or “Premium” on Our Platform, those cannot be construed as endorsement of such Vendors. We do not endorse any particular Vendors do we guarantee the quality of their goods or services.
5. Vendors
If you are accepting the Terms on behalf of a business, you guarantee and represent that you are authorized to bind that business to the Terms, or yourself if you are authorized to offer your products and services without having a business.
You acknowledge that WG reserves the right to carry out standard background due diligence on you and your business. We also reserve the right, in Our sole discretion, to reject a Vendor’s application and deny any Vendor access to Our Platform and Services.
You agree that WG will not support you, your goods, or your services. We shall have no obligation to assist you in expanding your business using Our Platform or in negotiating a deal with Users. We won't participate in or be held accountable for helping you offer goods and services to Users. The particular Vendor shall be entirely responsible for failing to provide the agreed-upon services to Users, and WG will not participate in any legal or extralegal action taken against the Vendor. It is prohibited to give away or sell any Vendor's membership or subscription to Our Services to a third party.
As a Vendor, it is your responsibility to list the true and correct name and description of your business and services and / or products. If there is a change to your business name and/or business activity, you must promptly update WG and we may request for additional documentation for proof of name change and / or activity.
In the event that there is a material change (i.e. more than 50% at the ultimate ownership level), the Vendor will endeavor to notify WG of such changes and WG reserves the right to discontinue or change your membership level. If any Vendor company experiences a dissolution, merger or other significant change in personnel (e.g., sale of company), then We, in Our sole discretion, have the right to determine whether to keep active, transfer or terminate the Vendor’s account, including all content previously associated with such account.
We may offer different types of paid and free memberships or subscriptions. For instance, we may offer “Limited,” “New Bird” or other unpaid Vendor memberships. These unpaid Vendor memberships do not guarantee any advertising placement or other benefits. We reserve the right to modify the terms of or cancel any such unpaid Vendor memberships. We may also offer memberships or subscriptions for which a Vendor pays (“Paid Subscriptions”). Additional terms and conditions may apply to such Paid Subscriptions. If there is a conflict between the Terms and the terms for any service offered on or through the Platform, such as Paid Subscriptions, the latter terms shall take precedence with respect to the Vendor’s use of that portion of the Services.
7. Accounts, Passwords and Security
Participants may need to register and set up an account in order to access particular features or sections of the Platform and Services. As required by the relevant registration or sign-up form, the Participants undertake to give true, accurate, current, and complete information, and they are in charge of keeping this information up to date (this includes the Participants contact information, so that WG can reliably contact the Participants).In addition, certain features of the Services may only be available to our registered Participants. To access those areas of the Services, Participants will be required to log in using their username and password. Participants are responsible for all activity occurring when the Services are accessed through their account, whether authorized by the Participants or not. Therefore, if Participants create an account, they need to ensure the protection and confidentiality of their account password. We are not liable for any loss or damage arising from the Participants failure to protect their password or account information.
8. Privacy
When Participants use Our Platform and Services, they supply WG with information, which is handled according to the terms of our Privacy Policy. The Participants are aware that by using the Platform and Services, they are consenting to the collection, use, and disclosure of personal information (as described in the Privacy Policy), including by WG. The Participants are subject to their Privacy Policies in connection with any direct interactions a User may have with a Vendor through the Platform.
9. Conditions for Using the Services
When utilizing the Platform and Services, Participants are required to abide by all contractual commitments and applicable laws. Participants acknowledge that they must follow the guidelines listed below in order to use the Platform and Services.
Individuals who use the Services
You specifically agree as a User of the Platform and/or Services not to:
● create an account in another person’s or entity’s name, create more than one account, use another’s account or impersonate another person or entity;
● Use the Platform and / or Services for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes our rights or the rights of others;
● Restrict or inhibit other Participants from using and enjoying the Platform and / or Services;
Gather data from the Platform using an automated software tool (such as but not limited to the use of robots, spiders, or similar means), or manually on a large scale (without our prior written consent); among these are details on other Participants as well as information on the deals, discounts, and special offers made on or through the Platform;
Hacking, password "mining," or engaging in any other illegal activity that would allow you to access areas of the Platform or Services or Our systems that are not intended for you to have access to, as well as any other systems or networks connected to the Platform or any of the Services offered on or through the Platform.
Take any activity that places an excessive or disproportionately high burden on the Platform's infrastructure, its services, Our systems or networks, or any other systems or networks linked to it, including by "flooding" the Platform with requests;
Use the Platform and/or Services to gather competitive information about Us, the Services, or any product made available through the Services, or in any other way engage in competition with Us or Our affiliates; use data from the Platform to develop or market a service, a product, or information that is change or fudge identifiers to hide the source of any data submitted to the Platform or otherwise given to us;
Promote spam, chain letters, or other unsolicited communications using the platform and/or services; and
Use strategies to try to go around the Platform, Services, or Our systems, or instruct or encourage others to do so, in order to avoid abiding by any of Our applicable policies, including these Terms, Our Privacy Policy, paying applicable fees, or abiding by other contractual commitments, if any .miler to Us or the Services;
Vendors
If you are a Vendor, you further expressly agree not to:
● Include promotional content in your storefront name, as well as your storefront picture(s), video(s), and community forum talks.
● Discourage any User from recruiting other Vendors on the Platform, either through the Platform or otherwise; and
● undermine the integrity of our rating and review system in any way. Your membership or subscription may be suspended or terminated in such an event. Each Vendor acknowledges that threating and review consists of opinions left by other Users and a machine calculated score ("Feedback"). You further acknowledge that WG do not make judgments on the truth or accuracy of opinions or statements.
We reserve the right to suspend any Participant’s access to the Platform and Services and/or cancel the contract of any Participant that violates these rules.
10. Protection of Intellectual Property Content
Our Platform contains copyrighted material, inventions, know-how, potentially patentable business method material, designs, phrases, names, logos, HTML code and/or other computer code and/or scripts (collectively, “Intellectual Property Content”).
Our Intellectual Property Content is WG sole property, and we retain all appurtenant rights, interests and title thereto. We also claim ownership rights under the copyright and trademark laws with regard to the “look,” “feel,” “appearance” and “graphic function” of the Platform, including but not limited to its color combinations, sounds, layouts and designs.
Participants may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Platform unless explicitly authorized in these Terms. Participants may not frame or link to the Platform without Our prior written permission.
11. Participant-Submitted Content
We may give Users the option to upload information to the Platform, share information with other Users through message boards and listings, and do other things. "Published Content" refers to any information that is submitted to the Platform via any method.
Participants expressly represent and warrant the following by posting Published Content: (I) the Participant is the owner of all appurtenant rights to any and all Published Content; or (ii) the Participant is the lawful and proper grantee of a worldwide, royalty-free, perpetual, irrevocable, sub licensable, non-exclusive license to use, distribute, reproduce, and distribute Published Content. The participant also guarantees that all individuals and organizations associated with the published content, as well as those individuals and organizations whose names, voices, photographs, likenesses, works, services, and materials have been used in the Published Content or its exploitation, have authorized the use of their names, voices, photographs, likenesses, performances, and biographical data in connection with the advertising, promotion, trade and other exploitation of the Published Content and the rights granted herein.
Participants are solely responsible for their Published Content. We do not control the Published Content of Participants. We are not a publisher of Published Content and we are not responsible for its accuracy or legality. The Participant assumes legal responsibility for and will indemnify us from all liabilities, losses, or damages incurred as a result of any of the Participant Published Content.
12. Our License to Published Content
By posting Published Content to any part of the Platform, the Participant henceforth grant, represent and warrant that the Participant has the right to grant to Us, an irrevocable, perpetual, non-exclusive, transferable, fully-paid-up, royalty-free, worldwide license (with the right to sublicense at multiple levels) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and distribute such Published Content for any purpose and in any format on or in connection with the Platform, Services, Our business, or the promotion thereof, to prepare derivative works of, or incorporate such Published Content into other works, and to grant and authorize sublicenses of the foregoing. Additionally, by providing Published Content, the Participant authorizes us to use the names, voices, photographs, likenesses, performances, and biographical data included in or associated with any Published Content in connection with the advertising, promotion, trade and other exploitation of the Published Content and the rights granted herein. The Participant acknowledges that We may retain archived copies of the Participant’s Published Content and may continue to use the Participant’s Published Content in connection with any materials that were created prior to the Participant’s removal from the Platform, in accordance with the license described above.
13. Rules Regarding Published Content
You agree not to post Published Content or take any action that:
● May create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to the Participant, any other person or any animal;
● Is fraudulent, vulgar, obscene, unlawful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, is harassing or menacing, high-pressure sales tactics, humiliating to other people (publicly or otherwise), libelous, threatening, highly coercive, profane, or otherwise harmful to any Participants or in any way violates the Privacy Policy;
● Creates liability for WG in any manner whatsoever;
● Violates or possibly causes WG to violate any applicable law, statute, ordinance or regulation or encourages criminal conduct;
● Scans or tests the vulnerability or security of the Platform or Services or Our system within which it operates or involves the upload, or insertion of, any programming language or code into or onto, the Platform;
● Contains the Participant personal information that the Participant does not wish to be made public or to be displayed in accordance with the applicable settings that the Participant indicated, or that contains another person's personal information or otherwise invades another's privacy;
● Contains any information (such as insider, proprietary or confidential information) that the Participant does not have a right to make available due to contract, fiduciary duty, or operation of law;
● advertises the products or services of others or contains links to third-party websites or solicits business for products or services other than those that are offered and promoted on the Platform;
● Contains any computer hardware or software, viruses, Trojan horses, worms, spyware, or any other computer programming that may interfere with the operation of the Platform or Services or Our systems and or create or impose a large burden or load on the Platform or Services or Our systems; and
● infringes any third party's intellectual property rights including but not limited to copyright, patent or trademark right.
We reserve the right, but do not have the obligation to monitor, remove, or restrict any Published Content for any reason, including, without limitation, that the Participant’s Published Content is in violation of these Terms or is otherwise inappropriate, as determined in our sole discretion.
The Participant agrees that any action or inaction by Us or any of Our directors, officers, shareholders, parent companies, subsidiaries, employees, consultants, affiliates, partners, agents or representatives (collectively, Our “Representatives”) to prevent, restrict, redress, or regulate Published Content, or to implement other enforcement measures against any Published Content, is undertaken voluntarily and in good faith. Our Representatives may moderate Published Content, conduct, and compliance with these Terms at Our discretion but they do not have any authority to make binding commitments, promises or representations on our behalf.
The Participant expressly agrees that Our Representatives and anyone else authorized to act on our behalf shall in no circumstances be liable as a result of any representation that We would or would not restrict or redress any Published Content, conduct or potential or purported violation of the Terms.
14. Fees & Payments
There are no minimum fees for Participants to join the Platform. Optional fee-based services are available, but participation is not mandatory.
Users: There are currently no fee-based services for a large portion of Our Services. Your credit card will not be charged unless and until you agree to use that fee-based service and/or to incur a charge with us. The fee and timing of payments for the fee-based service will be described separately as part of the applicable fee-based service.
Occasional service outages, downtime, or disruptions to functionality may occur that WG does not or cannot control. If such outages, downtime, or disruptions occur, WG will use commercially reasonable efforts to assist with restoring the Services as soon as possible. We are not liable or responsible for damages if such outages occur.
Add additional members to your Wedding Party. In addition to and without limiting anything contained herein or in the Privacy Policy, if you use this feature, you agree to the following:
● The charge for adding individual members ("Member Fee") varies by country, and We have the right to change the Member Fee at any moment at Our sole discretion.
● The Services provide connections to and interfaces with third-party payment processors ("Payment Processors" or "Payment Processors"), which may allow Users to add persons to their Wedding Party. The first member joined is free, and subsequent members will be charged per event.
● The User understands that, while we provide connections to such Payment Processors, WG has no control over and is not liable for payments made or received through such Payment Processors. Any use of Payment Processor services by the User: I is at the User's own risk, (ii) is subject to the Payment Processor's fees, (iii) is subject to the User's agreement that We are not responsible for any fund transfers or anything else arising from or related to the services provided by a Payment Processor or third-party, and (iv) is subject to these Terms.
● once paid, Member Fee will not be refundable even if the User decides to remove any additional member from their Wedding Party.
● The User may be liable to a Member Fee if they choose to add the previously deleted User to their Wedding Party again. WG may decide, at our sole discretion, to waive or refund such fees.
● The User acknowledges that they are submitting payment directly to the beneficiary (via a third-party Payment Processor or any other payment method) and therefore we are not responsible for lost payments, identity theft, fraud, or refunds.
Vendors: Vendors with valid Vendor accounts will be subject to paid services: (i) commission payments to WG for services they provided to Users through the Platform (“Commission Payment”) and (ii) Vendors may opt into a paid subscription which will grant them different features based on the paid subscription level (“Paid Subscriptions”) (together “Vendor Paid Services”). Such Vendor Paid Services will be subject to additional terms.
We may add new Services for additional fees and charges, or add or amend fees and charges for existing Vendor Paid Services, at any time in Our sole discretion. You agree that We may test, implement, remove or modify features on the Platform at any time without notice.
Commission Payments: These payments will be calculated as the higher of a minimum payment for each booking (“Minimum Commission”) or a certain percentage (“Percentage Commission”) of the amount agreed between the User and the Vendor for each individual booking. The Vendor agrees that they will not engage in activities or discussions which will fraudulently misrepresent the amounts agreed between themselves and the Users. The Vendor also irrevocably agrees that WG reserve the right to remove Vendors from the Platform who appear to manipulate such amounts at Our sole discretion. By using Our Platform and Services, the Vendor waives the right to bring forward any claim against WG for any such removal. We may amend the Minimum Commission and Percentage Commission, at any time at our sole discretion. We may also provide certain discounts or waive Commission Payments to individual Vendors at Our sole discretion. The Vendor agrees that if they do not make payments for Commission Payments in a timely manner, the Vendor may be subject to penalties and We may, at Our sole discretion, suspend or terminate the Vendor’s access to the Services.
Paid Subscriptions: If the Vendor opts-in to a Paid Subscription, the Vendor irrevocably and expressly authorizes WG to debit or credit, as applicable, any monies to the account that they have provided. The Vendor agrees that it is their responsibility to maintain a valid, non-expired debit or credit card on file with WG while engaging in fee-based activities on the Platform. The Vendor agrees that if they do not maintain a valid, non-expired card on file with WG during any billing attempt, they may be subject to penalties and we may, at Our discretion, suspend or terminate their access to any such fee-based Services upon any payment default.
The Vendor irrevocably and expressly authorizes WG to withhold any monies and/or debit any monies from any account that they have provided for any charge backs, fees, costs, deductions, adjustments, and any other amounts owed to WG. We reserve our rights to all actions and remedies in connection with any monies owed to WG. The Vendor will indemnify, defend and hold WG harmless for any claims, demands or causes of actions that we take toward any identified account pursuant to this Section.
Billing Policies: The Vendor is responsible for paying any and all applicable fees as set forth in any agreement entered into (i) through the Platform or (ii) by clicking through to another digital property or mobile application that requires payment, and applicable taxes associated with the Services in a timely manner with a valid payment method. Unless we state in writing otherwise, all fees and charges are non-refundable and all fees are quoted in the Vendor’s respective currencies. All payments must be made by the methods specified within the Platform. If the Vendor wants to use a different debit or credit card, or there is a change in debit or credit card validity or expiration date, or if the Vendor believes someone has accessed the Services using their username and password without their authorization, the Vendor must contact www.wedguide.co
Unpaid Fees: If, for any reason, any fees the Vendor owes WG have not been received or in any manner realized by WG (“Unpaid Fees”), the Vendor agrees to pay such Unpaid Fees immediately. In addition, We may charge interest, in the amount of 1.0% per month (or the maximum amount allowed by law), on any unpaid account balance that the Vendor maintains. Any partial payments made by the Vendor will first be applied to the most recent fees owed to WG, including interest. We reserve the right to waive or reduce the amount of any Unpaid Fees, penalties, or interest at any time. The Vendor also agrees to pay any attorney fees, and other costs of collection incurred by WG with respect to any Unpaid Fees. The Vendor also consents and authorizes WG, in Our sole discretion, to make appropriate reports to credit reporting agencies, financial institutions, tax agencies and law enforcement authorities, and cooperate with them in any resulting investigation or prosecution.
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Payment and Third-Party Payment Processors: A third-party Payment Processor or other payment service provider may handle the processing of purchases made by Participants through the Platform. When submitting payment information, the Participant may, if appropriate, get a notification alerting them to the terms of use and privacy policy of that Payment Processor. The terms of use and privacy policy of the Payment Processor apply to all payments.
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Charges on Your Account: The Participant, or anyone using the Participant's account, is accountable for all charges made under the Participant's account. In the event that the participant's chosen payment method is rejected or the participant is past late on payments, WG may use additional legal means to recover the costs owed. Regardless of the amount, if payment is past late, the Participant's account may be cancelled without prior warning to the Participant. Along with paying any applicable taxes, including but not limited to sales, use, and value-added taxes, the Participant is also liable for any taxes levied in connection with the use of the Platform or any Services provided thereon. If WG must collect any such taxes, the necessary tax will be charged to the Participant's billing account.
Authorization; Payment Processing:The Participant expressly authorize WG to debit or credit any monies from the payment method the Participant has chosen. Authorization to charge the Participant chosen payment method account will remain in effect until the Participant cancels or modifiesthe preferences within the Platform; provided, however, that such notice will not affect charges submitted before WG could reasonably act. The Participants shall be responsible for all fees associated with the processing of the payment method, including payment processing and associated bank fees.
Automatic Membership Renewal (“Auto-Renew”): Vendor memberships may renew automatically for successive periods. Without limiting the foregoing, if the Vendor signs up, upgrades, or renews their membership, the Vendor is automatically entered into Our auto-renew program unless otherwise specified in the applicable terms or agreement. This means that, unless otherwise specified in the applicable terms or agreement, We will charge the Vendor selected payment method at the start of each new membership term and during the membership term. To avoid having fees billed for the renewal term to their selected payment method, the Vendor must cancel their subscription before it renews as indicated in the applicable terms or agreement. The Vendor may cancel their membership on the Platform. If the Vendor is enrolled in a monthly or other periodic payment plan and the Vendor decides to cancel during the membership period, the Vendor acknowledges and agrees that, unless otherwise agreed in writing, they may continue to be billed on a monthly or other applicable periodic basis until their originally scheduled membership expiration date. Increase in pricing terms are subject to change, with notice, prior to the beginning of the next billing period. Decrease to pricing terms of periodic promotions may be applied at Our sole discretion.
15. Coupons & Discounts
We could allow Participants to earn promotional vouchers ("Coupon" or "Coupons"), along with other deals or price breaks ("Discount" or "Discounts") that can be used to purchase goods and services from Us or from other companies ("Coupon Vendors"). Additional terms and limitations could be included with each discount or voucher. If the terms and conditions are not followed, the Coupon and Discount are null and invalid. We are not liable for any lost or stolen coupons. Coupons and discounts cannot be redeemed for cash. A coupon or discount is immediately worthless if it's against the law. Coupons and discounts cannot be used to cover the cost of taxes, gratuities, or any other regulatory restrictions. The Participant acknowledges and agrees that We may stop offering (permanently or temporarily)offering the Coupons or Discounts.
16. Feedback Rules
The User submitting the Feedback must have done business with the Vendor and be able to demonstrate that business, for as by providing a written contract or official receipt of payment (i.e., cashed check, credit card statement, paid invoice, or receipt). We reserve the right to reject any editable documents or emails. We reserve the right to ask for more details in relation to business evidence.
Users may only submit one piece of feedback for each distinct transaction, whether it be favorable, unfavorable, or neutral, for any other vendor.
by submitting Feedback, the User agrees that Feedback is subject to compliance review by WG at any time. We reserve the right to temporarily or permanently remove any Feedback which is being reviewed.
To protect the integrity of the rating and review system, we will only consider removing a Feedback item under the following scenarios:
If Feedback posted contains language that is profane, vulgar, and discriminatory or contains adult material.
If the feedback refers to legal action or court cases or includes private information about another Participant.
If WG is unable to get in touch with the User who submitted the feedback, or if the User fails to confirm that any transactions were made with the Vendor within two months of the date We made our initial contact with the User as part of any dispute process.
If the provided feedback tries to obtain or solicit any Participant's contact information, such as another Participant's email address, for any non-services-related commercial or business objectives, or if it sends unsolicited mail, junk mail, or spam.
If WG is ordered by a court to remove or change the Feedback.
If Feedback contains personally identifiable information of other Participants, personnel of Vendors or any other person. Personally identifiable information includes, but is not limited to, full names, date of birth, physical addresses, email addresses, credit card numbers, or any identification number provided by a government.
17. Filing a Ratings and Review Dispute
Participants may use the built-in Contact Us tool on our Platform to initiate a Review Dispute or send an email to www.wedguide.co. All Vendors in receipt of a Feedback will have the opportunity to respond publicly to the Feedback on the Platform.
18. Manipulating Feedback
Participants acknowledge and agree that the Platform is a neutral venue and that all transactions for services are made by and between Vendors and Users only and, therefore, we cannot, do not and will not make any comments on behalf of any Participant. As a consequence, the Vendor acknowledges that the key component and integrity of the Platforms the ability of Participants to leave Feedback about Vendors and their services (whether positive, neutral or negative) and for other Participants to read and evaluate those Feedback and make voluntary choices based upon that Feedback. Therefore, in order to preserve the key component and integrity of the Platform, you shall not:
● Attempt to restrict in any way a User’s right to post a review, by contract or otherwise;
● Offer a User cash or other compensation or thing of value in any form in exchange for a more favorable review;
● Post and/or cut and paste and/or copy the content of a User Feedback from the Platform to your own personal or business site, to any other third party website and/or to or on any of your own personal, business or third-party marketing/advertising materials, regardless of the form;
● Attempt to gain Feedback by receiving multiple Feedback from the same User;
● Post or attempt to post, in any manner or by any means, a Feedback review on your own account; or
● Misrepresent or impersonate another Participant.
19. Waiver of guarantees and liabilities
WG is not liable for the damages of any nature which may be due to a lack of accuracy, thoroughness or update or omissions in the information and services included on the Platform, and it does not have the duty or commitment to verify or monitor the Platform.
WG may in its Services and articles published on the Platform use or refer to certain statistics. Some of these statistics may be based on Our judgement and may change from time to time. By using the Services, you understand that we do not accept any liability for damages of any nature due to (i) inconsistencies in the reported statistics and / or (ii) Participants using these statistics to make decisions.
WG does not guarantee the availability, continuity or infallibility of the Platform and consequently, We cannot be held liable for any damages of any nature which may be due to the lack of availability or continuity in the functioning of the Platform and Services, or errors in accessing various web or mobile application pages.
We are not liable for content and information provided by Participants or for the content of the external websites to which it links. WG cannot guarantee that such content is truthful or that it meets the purpose for which it was provided.
WG is also not liable for opinions provided by the Participants on the Platform, the Forums, Communities or other tools on Our Platform. Without prejudice to the foregoing, WG shall use means to moderate comments and opinions submitted by Participants to the Platform.
20. Account Reporting System
Our Services are self-policed by Our Participants via a reporting system. The reporting system is used to communicate the policies of the Terms. Participants are able to "report" certain texts/content that do not comply with the Terms. A "Report" link will appear on certain pages. This information will then be sent to Us for investigation. If in Our sole discretion We deem the violation legitimate, either a warning, suspension or membership termination may be issued to the violating Participants. Participants agree not to report any content that they do not in good faith believe is inappropriate.
21. Suspension or Termination of Access and Remedies
We have the right to deny access to, and to suspend or terminate Participant’s access to, the Platform and Services, or to any features or portions of the Platform and Services, and to remove and discard any content or materials the Participant has submitted to the Platform, at any time and for any reason or for no reason and without notice to the Participant. Actions that may result in the rejection or removal of the Participants can include, but are not limited to: any violation of the Terms; the Participant’s creation, maintenance and/or management of more than one account; the Participant’s non-payment in full any Unpaid Fees; any attempt by the Participant to improperly influence, or cause another to improperly influence the Feedback of Participants; the Participant’s unethical conduct, to be determined at Our sole discretion; or any attempt by the Participant to harass, or cause another to harass, or have inappropriate communications with a Participant.
If you are a Vendor, after your relationship with Us is terminated for any reason, We shall be entitled to retain and display all reviews associated with you on the Platform as well as basic directory information, including, without limitation, business name, mailing address, website address and telephone number.
22. Contact Us
If you have any questions or comments regarding these Terms, you can contact Us at
www.wedguide.co